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The evolution of technology and the acceleration of digital transformation have paved the way for increased technology integration in human resource operations. Apart from AI and machine learning, people analytics and augmented and virtual reality (AR/VR) training are recent developments that are being adopted.
People Analytics
People analytics have grown in importance for HR professionals. Data-driven decision-making skills with respect to employee management are now central to HR operations. People analytics affect business outcomes as they help provide actionable insights for matters related to talent management, workforce processes, and learning and development, among others.
AR and VR-led learning initiatives -
The use of AR and VR in HR processes is gradually gaining importance due to the technology’s impressive potential in hiring, onboarding, training and virtual workspaces. HR can use AR and VR to make immersive and interactive training sessions for employees. Furthermore, VR is a viable option for training situations when safety issues or other factors make it difficult to generate the level of realism necessary for effective learning.
Metaverse –
Metaverse –
HR in the metaverse is a concept that may emerge in the coming years. As the metaverse gradually enters the HR sphere, a new environment for communication and interaction could emerge and have an impact on HR professionals. The metaverse could improve intra-company interactions across various business units as well as create new learning opportunities for employees.
Change Management -
Change Management -
As organisations continuously evolve, change management is a crucial skill to have in the HR toolkit. With the shift to a hybrid work model, digitalization, the need for upskilling and reskilling of people, or the use of metaverse in the workplace, HR professionals will need to help employees navigate change. They will also need to deal with resistance, offer training on new procedures and/or technologies, and explain why the change is necessary along with the change process itself.
International Conference on Communications and Media Studies
International Conference on Communications and Media Studies
1st Edition COMMS | 23-24 Jan 2023 | Delhi, India
New Learning
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