Types of Communications
Formal communication means the communication which travels through the formally established channels. In other words, communication which travels through the formal chain of command or lines of hierarchy of authority is called the formal communication. Under it, information is given through the formally designed channel or network. It is designed, controlled and regulated by the management.
Advantages of Formal Communication It helps in the fixation of responsibility and accountability.
It helps in maintaining the lines of authority in the organization.
It helps in maintaining discipline.
It ensures orderly flow of communication.
Disadvantages of Formal Communication It lacks personal contacts and relationship.
It is time consuming. It takes much time to communicate.
It creates a bottleneck in the flow of information because almost all information is channeled through a single executive.
It obstructs free, smooth and accurate circulation of information in an organization.
3rd Edition COMMS | 27-28 March 2023 | Malaysia
Types of Communications
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