Informal communications include speaking to a person about the weather, writing an email about your holiday, sending a birthday card or talking to someone at the grocery shop. Informal communications can also be gestures (with no words). Informal communication in the workplace is often called ‘the grapevine’.
What are informal communication methods like?
Informal communications are like relaxed conversations with friends. You do not have to respond in writing. Usually, you do not have to respond at all. If you wish, you can just smile or nod, and listen to the person talking.
What is the purpose of informal communication methods?
The purpose of informal communications is to share information in a casual way. It may be to advise your family about your health, to tell a joke, or to share the company of co-workers or friends. Informal communication is relaxing and reduces stress. There is often laughter.
Some managers use informal communications methods to find out what staff honestly think about something, or to support formal communications in the workplace. Some staff use informal communications methods to let their managers know about their concerns, without having to put it in writing or speak to them face to face.
Where does informal communication methods fit into workplace communication?
Random emgagement
Informal Communication methods
Knowledge Transfer
What is the principle structure of informal communication methods?
Informal communication methods have no principle structure and obey no ‘rules’. Informal communication typically goes randomly from one topic to another. This is why information communication is often called the ‘grapevine’ in the workplace because information is passed on quickly from one person to another like a grapevine grows.
The risk with informal communications methods is that false information can be passed on. Information that is spread on ‘the grapevine’ travels quickly and facts may wrong or distorted. This can lead to the rapid spread of false rumours.
What are the different types of informal communication methods?
Types of informal communication methods include:Talking to your friends, family or work colleagues on the phone about personal matters
Talking around the dinner table with family
Sending a friendly email to friends or colleagues
Chatting casually with people at a social occasion such as a wedding or a work dinner
Waving to friends when you walk by them
Hugging a friend when you meet and greet them
Passing a note in a meeting to a colleague about a personal matter
Shaking hands with a colleague when you meet them
Patting someone on the back to show that you support them
Sending a congratulations card to someone who has passed their exams
Winking at someone in a friendly way
Raising your eyebrows to show concern or confusion
Shaking your fist to show your anger or displeasure
Saluting to show respect to a higher ranked officer (in the military forces)
Informal communication methods have no principle structure and obey no ‘rules’. Informal communication typically goes randomly from one topic to another. This is why information communication is often called the ‘grapevine’ in the workplace because information is passed on quickly from one person to another like a grapevine grows.
The risk with informal communications methods is that false information can be passed on. Information that is spread on ‘the grapevine’ travels quickly and facts may wrong or distorted. This can lead to the rapid spread of false rumours.
What are the different types of informal communication methods?
Types of informal communication methods include:Talking to your friends, family or work colleagues on the phone about personal matters
Talking around the dinner table with family
Sending a friendly email to friends or colleagues
Chatting casually with people at a social occasion such as a wedding or a work dinner
Waving to friends when you walk by them
Hugging a friend when you meet and greet them
Passing a note in a meeting to a colleague about a personal matter
Shaking hands with a colleague when you meet them
Patting someone on the back to show that you support them
Sending a congratulations card to someone who has passed their exams
Winking at someone in a friendly way
Raising your eyebrows to show concern or confusion
Shaking your fist to show your anger or displeasure
Saluting to show respect to a higher ranked officer (in the military forces)
What terms are used when using informal communication methods?
Some of the common terms for informal communication methods are:Dinnertime means the time of day when your family eats their evening meal.
Factual means something you can prove to be true.
Family means the people who dwell in your home, or the people related to you by blood lines, or by choice. Not all family members are kin to you by blood, but they are all important.
Formal means that the communication is official and important to an organisation.
Gossip means something you have heard but cannot prove to be a fact.
Grapevine means the information communication networks in an organization.
Informal means that the communication is relaxed.
Punctual means to be on time.
3rd Edition COMMS | 27-28 March 2023 | Malaysia
What is Informal Communications
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